Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Stunning Balcony View
“I was thrilled to find myself in a beautifully designed room with a private balcony that offered amazing views, making my stay truly lovely.” view full review
Divine Dining Experience
“Dining at the hotel was a highlight with two exquisite meals that were not only delicious but beautifully presented, enhancing our culinary experience.” view full review
Charming Rooftop Terrace
“The rooftop terrace provided a magical atmosphere for enjoying cocktails while overlooking the enchanting lights of Quito at night.” view full review
Really good Support
“The concierge service exceeded my expectations, offering personalized assistance and even accompanying us to the hospital, which was invaluable during a tough time.” view full review
Bolivar Oe6-15 y Benalcazar Plaza de San Francisco
Tianguez
700 ft
Plaza de San Francisco
Restaurante San Ignacio
800 ft
Calle Garcia Moreno N2-60 y Sucre Diagonal a la Iglesia de la Compania de Jesus
Diosolopay
1300 ft
Garcia Moreno N 3-151 Interior Del Centro Cultural Metropolitano
Heladeria Y Cafeteria Caribe
900 ft
Corner OF Venezuela And Bolivar
Masaya Bistro
1400 ft
Callejon Venezuela con Calle La Ronda
Reviews and Ratings
Feedback from previous guests about their experience.
88%
enjoyed the hotel and would happily stay again
Excellent staff responsiveness
Beautifully designed rooms
Noise issues on lower floors
Opaque pricing for packages
8.8/10
Great
Rooms
9.0
Location
9.8
Service
9.8
Dining
7.6
Guest reviews
8.8/10
based on 5 reviews
9.6
9.6/10 based on 74 reviews
Frank
United States of America,
March
2025
8.8/10
I recently stayed in a plaza view room for four nights, and it was a fantastic experience. The room was elegantly decorated with a beautiful view of the plaza, which was always bustling with activity. The staff was attentive and kind, and the breakfast options were delightful. However, my experience at the hotel restaurant was not as impressive as expected. Overall, I would highly recommend this charming hotel for its beauty and comfort, despite a few dining shortcomings.
Rooms
9.0
The room was spacious and beautifully designed, with intricate ceiling and wall details. It was quiet and offered a lovely view over the garden, making it a cozy retreat.
Service
10.0
The service was notably attentive and friendly. The concierge went above and beyond to arrange a memorable private city tour for us.
Location
10.0
Situated right by the plaza, the hotel was perfectly located for exploring the vibrant Old Town of Quito.
Dining
7.0
Breakfast was enjoyable with a nice selection, but I found the restaurant experience to be less impressive than expected, as the food quality was lacking.
Facilities
8.0
The hotel had a beautiful ambiance with sculpted staircases and lobby flowers, adding to its charm.
Dick
United States of America,
January
2025
9.0/10
I had an amazing stay at Casa Gangotena, where the elegance of the hotel truly took my breath away. The staff was incredibly attentive, especially Elizabeth, who helped us with laundry and arranged memorable experiences during our visit. The room was spacious and beautifully designed, offering a stunning view of the plaza. However, the restaurant service fell a bit short during our dining experience, which was unexpected given the high standard of service elsewhere in the hotel. Overall, it was a splurge that was absolutely worth it.
Rooms
10.0
The rooms were spacious, clean, and comfortable, with large windows that provided scenic views of the plaza.
Service
9.0
The service was exceptional; the staff went above and beyond to ensure our comfort.
Location
10.0
Located in the heart of the historic center of Quito, the hotel's location was perfect for exploring the city's rich culture.
Dining
7.0
While the food was incredible, my dining experience was slightly marred by inattentive service from the staff.
Facilities
9.0
The hotel offered unique activities that enhanced our stay, contributing to a luxurious experience.
Robert
United States of America,
December
2024
9.2/10
My stay at this boutique hotel was nothing short of outstanding. The location near San Francisco Square offered a charming atmosphere and historical richness. The rooms were spacious and luxurious, though I found the comforter a bit too heavy for my liking, making sleep somewhat challenging. The service was impeccable and truly made me feel welcomed from the moment I arrived, enhancing my overall experience immensely.
Rooms
9.0
The rooms were exceptionally spacious and beautifully appointed, with some offering stunning views of the square. However, I felt the comforter was a bit too warm, making it hard for me to sleep comfortably.
Service
10.0
Service was incredible; the staff went above and beyond to ensure my stay was comfortable. They were extremely helpful and attentive to all my needs, making the experience feel personal and special.
Location
10.0
The hotel is perfectly situated on San Francisco Square, allowing easy access to numerous attractions, museums, and restaurants in the historic part of Quito.
Dining
8.0
Dining options were plentiful and delectable, although I did feel the staff could have been a bit more attentive during my meals.
Facilities
9.0
The hotel facilities were top-notch, providing a lovely terrace with a gorgeous view of the city, perfect for relaxing.
P.
United States of America,
November
2024
8.4/10
This hotel offers a luxurious and elegant experience in Quito, perfect for those seeking comfort and high-quality service. Despite some noise issues on the first floor, the staff consistently impress with their attentiveness and professionalism. The dining is exceptional, but there are minor improvements needed for breakfast. The pricing for certain services can be quite opaque, so it's worth asking for clarity before booking any packages.
Rooms
8.0
The rooms are spacious and tastefully decorated with a colonial flair. However, the first-floor rooms that overlook the square do have noise issues, so I'd recommend upper-floor rooms for a more peaceful stay.
Service
10.0
The service is top-notch, with staff responding promptly to requests and going above and beyond to assist, such as retrieving bags at odd hours. They truly make your stay feel special.
Location
9.0
Located in the heart of Quito, the hotel is perfectly situated for exploring the historical center on foot, making it easy to visit beautiful buildings and local attractions.
Dining
7.0
Dining at the hotel is a delightful experience with superb meals throughout the day. However, the packed breakfast provided for early departures didn't quite meet the hotel's generally high standards.
Facilities
8.0
The hotel features an inviting interior patio and a well-appointed bar. Although it doesn't have extensive facilities like a gym or pool, the overall ambiance is charming and well-suited for a boutique experience.
Excellent staff responsiveness
Noise issues on lower floors
Dave
United States of America,
October
2024
9.4/10
This hotel is a remarkable retreat in the heart of old Quito, combining comfort and luxury seamlessly. The rooms are spacious and beautifully decorated, and the staff treats you like family, making you feel at home from the moment you walk in. The dining options are delightful, with expertly prepared meals. However, the lack of a view from some rooms might be a consideration for those seeking a complete experience.
Rooms
9.0
The rooms were spacious, beautifully decorated, and offered comfort with great bedding. Our room had high ceilings and a luxurious all-marble bathroom.
Service
10.0
The service was exceptional, with the staff going above and beyond to ensure a pleasant experience, from the welcome drink to the detailed concierge assistance.
Location
10.0
The location is ideal, right next to the charming Plaza San Francisco, allowing easy access to explore the old town.
Dining
9.0
Dining at the hotel was excellent, with beautifully presented dishes and a cozy bar that made for a great evening experience.
Facilities
9.0
The hotel boasts impressive facilities, including a stunning rooftop patio with scenic views of the city, perfect for enjoying a drink while watching the sunset.
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